FREQUENTLY ASKED QUESTIONS

FAq’s

  • An AutoCAD block is a ready-to-use object in a CAD drawing that can be used for things like furniture or architectural details. They can be easily added, making design work faster and more consistent. Blocks can be constructed of shapes, text and other details which makes them useful for many parts of a design. Their elements help designers with consistency, accuracy and time saving across different projects.

  • A “static” block is a fixed, unchanging object in a CAD drawing. It can represent things like furniture, details or products and doesn’t change. Once inserted, it stays the same, even if other parts of the drawing are modified. Static blocks are used for standard objects that don’t need to be adjusted.

    Our static blocks come in three versions: simple lines, black and white, or full colour. These blocks can also be customized and edited to provide flexibility and versatility with your designs. Please adhere to the associated user manual when customizing or editing products.

  • A “dynamic” block is a flexible object in a CAD drawing that can change its appearance based on user input or preset settings. Unlike static blocks, dynamic blocks can be resized, reshaped, or changed by adjusting parameters. This makes them useful for representing elements such as cabinetry, appliances or mechanical parts that need to adapt to different situations without creating multiple versions.

    Dynamic blocks are invaluable for efficient, accurate and consistent custom designs. Our dynamic blocks come in three versions: simple lines, black and white, or full colour. Because of their intelligent features, it’s important to follow the associated user manual when using, customizing or editing these products.

  • A titleblock is a standardized section in a CAD drawing layout that includes key details such as project title, author, date and scale. It helps maintain consistency and professionalism across drawings by providing a uniform method of presentation. Title blocks can be customizable and can include logos and branding elements.

  • Upon completing your purchase, you will receive an email containing download links or access instructions. Simply follow the provided link or instructions to download your products directly to your computer or device.

  • Our products are typically available in commonly used CAD file formats such as DWG and DXF. Supporting documentation which will accompany your product/s such as User Guides, Terms and Conditions and Tax Receipts will be in PDF format.

  • Yes, our products are customizable or editable to suit your needs. Details on best practices for customizing or editing the products can be found within the associated user guide for the product.

    Please be aware that modifying or editing a product beyond the manufacturer’s instructions could lead to the loss of its intelligence and/or parameters.

  • Usage restrictions may vary depending on the product. Some products may come with personal or commercial use licenses, while others may have usage limitations. Please review the product description and licensing information carefully before purchasing.

  • Due to the nature of our digital products, all sales are final and non-refundable. However, if you encounter any issues with your purchase, such as a corrupted file or incomplete download, please contact our customer support for assistance.

  • No, all our digital products are for personal use only and may not be shared, redistributed, or resold. Each purchase is intended for use by the individual buyer only. Please respect the copyright and licensing terms associated with each product.

  • If you have any questions, concerns, or need assistance with your purchase, please don’t hesitate to contact our customer support team. You can reach us by email at support@drawnhq.com.au or through our contact form.